April 21, 2026Updated April 22, 2026, 12:00 p.m. ET
Several Social Security Administration offices are experiencing disruptions and closures, effectively impacting in-person services, according to the agency’s website.
A handful of locations on the agency’s Office Closings and Emergencies webpage are either completely closed to the public or providing service by appointment only due to construction, the inability to permit people to wait outside the office or other reasons.
In an emailed statement to USA TODAY, the Social Security Administration said: “The field office closures listed on the Social Security website are not permanent. The offices are temporarily closed due to planned renovations, required maintenance, or facilities issues that we are working to resolve.”
To check whether your nearest location is affected, enter your ZIP code in the office locator on the Social Security Administration’s website.
According to the website, the affected locations are in West Virginia, Texas, Pennsylvania, Northern Mariana Islands, Arizona, California, Florida, Hawaii, Iowa, Kentucky, Maryland, Michigan and Montana.
It’s unclear what is causing the individual closures and disruptions.
The agency is advising recipients to use its website to get help. If recipients need assistance and cannot use the website, they’re advised to call the national 800 number of their local Social Security office. Employees can often assist over the phone, saving recipients a trip to the office, according to the website.
Anyone needing in-person help must make an appointment to visit a local office.
Michelle Del Rey is a trending news reporter at USA TODAY. Reach her at mdelrey@usatoday.com.
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